Customer Transaction Enquiry
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1.    Select Gx Sales on the toolbar.
2.   Select Customer Details from the menu.
3.   Enter the Account Code
4.   Click the Transactions tab.  This displays a list of the current transactions for this account.  The details for each transaction include memo indicator, posting date, transaction date, transaction type, batch number, our reference, customer reference, the due date for invoices, exchange rate if foreign currency account, the goods,VAT and total amounts, the amount paid, the outstanding amount and the cumulative balance on the account. Use the Back and Forward buttons to move through the pages of transactions if there are more than one. 
5.   Click the History button to display completed transactions for this account, or Future to display any future postings. 
6.   You can click the column headings to re-sort the display by a specific column. 
7.   You can search for a particular transaction.  Type the details e.g. amount, invoice number, customer order reference etc in the box next to the Find button at the bottom left of the screen then click the graphic icon in the toolbar or the Find button to run the search.  It searches History, Current and Future transaction, click the Find button again to move between each. When the transaction is found, it displays the relevant page of transactions, with the cursor at the identified transaction line.  Click here to view the Transaction screen/transaction search. 
8.   You can print a report of the transactions on this account by clicking the Print button at the bottom of the screen.  A popup window appears allowing you to choose the date range and type of transactions you want the report to display.  Click here to view an example of this report. 
9.   Right-click a transaction to display the popup menu of the options available.  These allow you to apply actions or view further information associated with the chosen transaction.  The options are:

·    Cancel Transaction - allows you to cancel a transaction that has been incorrectly posted.  The system automatically generates a new transaction to reverse it.  Click here for further details. 
·    Unallocate Transaction  - allows you to undo any allocations made against a transaction.
·    Amend Reference - allows you to change the customer reference recorded against the transaction.
·    View Allocations - to show the transactions that the invoice, cash or credit note you select have been matched to.  For example, to view which invoices a particular cheque paid.  Click here to view the Gx Sales\Allocations window.
·    View Nominal Analysis - to display the nominal codes that the transaction has been posted to.  Click here to view the Gx Sales\Nominal Details window. 
·    View VAT & Discount - displays the VAT breakdown on an invoice or credit note and shows details of settlement discount available on an invoice.  Click here to view the Gx Sales\VAT & Discount screen.
·    View Invoice Form - to display the invoice enquiry screen or credit note enquiry screen.  You can print and email copy invoices from this screen using the Print button. 
·    View Order Form - this links you to Sales Order Enquiry allowing you to view the actual sales order that an invoice relates to.  
·    View Batch Details - links to Sales Batch Enquiry allowing you to view details of all the transactions posted in that batch. 
·    View Memo - to record and view memos about a specific transaction.  A green M will appear in the first column of the transaction line to indicate that a memo exists for this transaction.